Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; ShopOverNet has no control over these charges, nor can ShopOvernet predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We typically process all refund requests within 48 hours upon receiving your package. Refunds are not issued for broken, items missing, worn, torn, cut, washed or altered items or for items that are marked Final Sale.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Refunds will be issued to the original credit card used for purchase or in the form of store credit. We are unable to switch refunds to a new or different payment method other than what was originally used on your order. Shipping is non-refundable, except in cases of shipping error.
A restocking fee of $5.00 per item is applied for all returned packages
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com . We don't replace any item that is damaged, forced or broken when putting together your items.
ShopOverNet.net will send your exchanged product at no charge, one-time (domestic only). Subsequent exchanges are the responsibility of the customer.
ShopOverNet.net will send you your exchanged item(s) Product within 24-48 hours of receiving your package. If the item you are looking for is out of stock, we will notify you by email or phone.
We will only perform refunds or exchanges for the following reason:
The items you receive are the wrong size and you have already reviewed our sizing charts
You will be responsible for paying for your own shipping costs for returning your items. We do not supply a return shipping package. If you paid any shipping costs when you purchased from us this cost is non-refundable. If you receive a refund, the cost you may have paid to ship the item to you will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
To request an exchange, please contact us at firstname.lastname@example.org . All returned items must be unworn and returned in their original packaging.
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